Effective date: October 15, 2026

Endless Vitality, LLC is a licensed Arizona outpatient treatment center (Arizona Department of Health Services License OTC10657). As our patient — whether you are seen in our Tempe clinic or by telehealth — you have the rights described below. These rights are provided in keeping with Arizona Administrative Code R9-10-1008 (Patient Rights for outpatient treatment centers). You receive a copy of these rights at the start of care, and you may request a copy at any time.

Dignity, respect, and non-discrimination

To be treated with dignity, respect, and consideration, and to receive care that supports and respects your individuality, choices, strengths, and abilities.
To not be discriminated against based on race, national origin, religion, gender, sexual orientation, age, disability, marital status, or diagnosis.

Freedom from harm

To not be subjected to abuse, neglect, exploitation, coercion, manipulation, sexual abuse, or sexual assault.
To be free from retaliation for voicing a concern or filing a complaint, and to be protected from misappropriation of your personal property.

Information and informed decisions

To receive a written copy of these patient rights, and to be informed of our policy on health care directives and of the patient complaint process.
Except in an emergency, to consent to or refuse treatment, and to refuse or withdraw consent before treatment begins.
Except in an emergency, to be informed of alternatives to a proposed medication or procedure and the associated risks and benefits.
To participate in the development of your treatment plan, and to refuse to participate in research or experimental treatment.

Privacy and your records

To receive privacy in treatment and care for your personal needs.
To confidentiality of your medical and financial records, which are released only with your written consent except as otherwise permitted or required by law.
To review your own medical record upon written request.

How we protect and share your health information, and how to access, amend, or restrict it, is described in our HIPAA Notice of Privacy Practices and Privacy Policy.

Support and continuity of care

To have a family member, representative, or other individual of your choosing assist you in understanding and exercising your rights.
To receive a referral to another health care institution if a service you need cannot be provided here.

How to raise a concern or file a complaint

If you have a concern about your care or believe your rights were not honored, please tell us first — we want to make it right, and you will not be retaliated against for speaking up. Describe your concern, when it happened, and how we can reach you.

Endless Vitality, LLC

Phone: (602) 636-5000
Email: secure@endlessvitality.com
Mail: 1845 E Broadway Rd, Ste 116, Tempe, AZ 85282

You also have the right to file a complaint directly with the Arizona Department of Health Services, Division of Licensing Services, whether or not you contact us first:

Online: azcarecheck.azdhs.gov (AZ Care Check complaint system)
Phone: (602) 364-2536
Mail: Arizona Department of Health Services, Division of Licensing Services, 150 N. 18th Ave., Phoenix, AZ 85007

Patients outside Arizona

Endless Vitality provides telehealth in multiple states. If you are treated in another state, you may have additional rights under the laws that apply to your care. Contact us using the information above and we will help you understand and exercise the rights available to you.

Arizona Patient Rights