Privacy Policy

Who We Are

Endless Vitality, LLC (“Endless Vitality,” “we,” “our,” or “us”) provides wellness services including testosterone therapy (TRT), peptide therapy, weight loss treatment, and related services. Our clinic is located at 1845 E Broadway Rd, Ste 116, Tempe, AZ 85282. You can reach us at 602-636-5000 or secure@endlessvitality.com.

Scope

This policy explains how we collect, use, share, and protect personal information when you visit endlessvitality.com, contact us, or use our services.

Information We Collect

Information You Provide:

  • Contact details (name, email, phone) when you call, email, submit website forms, or schedule a consultation.
  • Health-related information you choose to share on intake or medical history forms (e.g., via secure forms linked from our site) to enable care and support.

Information Collected Automatically:

  • Device and usage data (IP address, browser, pages viewed, timestamps, referral URLs).
  • Cookies and similar technologies that help our site function and let us measure and improve performance.

Cookies And Similar Technologies

We use cookies, pixels, and tags to:

  • Make the site work properly and securely.
  • Understand site traffic and improve content.
  • Support marketing and communications.
    You can control cookies through your browser settings. If you block cookies, some features may not work as intended.

Analytics And Advertising Partners

We may work with service providers that help us analyze site activity and improve outreach. These partners collect information via cookies, pixels, or scripts placed on our site.

Pearl Diver (Tracking Pixel)

We use Pearl Diver to understand website engagement and to inform our marketing. When the Pearl Diver pixel loads, it may collect data such as your IP address, device/browser information, pages visited, and timestamps to create aggregated audience insights and measure campaign performance.
How to manage: You can limit or block tracking by adjusting your browser or device settings, using a reputable ad-blocking tool, or configuring your cookie preferences (if a consent banner is presented). If you have questions about Pearl Diver on our site, contact us at secure@endlessvitality.com and include “Pearl Diver” in the subject line. (We will assist or provide additional information upon request.)

Note: We do not sell your personal information for money. Where applicable state laws consider certain sharing “sales” or “sharing,” you may have the right to opt out (see “Your Privacy Rights” below).

How We Use Your Information

  • Provide, schedule, and support our services (including telehealth and in-clinic care).
  • Respond to inquiries and provide customer support.
  • Improve site performance, safety, and user experience.
  • Conduct analytics, quality assurance, and marketing consistent with this policy.
  • Comply with legal obligations and protect our rights.

How We Share Information

We may share information with:

  • Service providers (e.g., hosting, forms, analytics) under contracts that limit their use of data.
  • Medical and pharmacy partners involved in delivering care (as applicable).
  • Legal/Compliance when required by law or to protect rights, safety, and security.
    We do not allow partners to use your data for their own independent marketing without your consent.

Data Retention

We retain information for as long as needed for the purposes described above, to comply with legal obligations, and to resolve disputes. Retention periods vary by data type and legal requirements.

Your Privacy Rights

Depending on your location, you may have rights to:

  • Access and port your information.
  • Correct inaccurate data.
  • Delete your information.
  • Opt out of targeted advertising or certain sharing.
  • Restrict or object to certain processing.
    To exercise rights or make a privacy request, email secure@endlessvitality.com with “Privacy Request” in the subject. We will verify your request as required by applicable law. If you are a California resident, you may have additional rights under the CCPA/CPRA. If you are in the EEA/UK, our legal bases may include consent, contract, legal obligation, and legitimate interests.

Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information. No system is 100% secure; please use caution when sharing information online.

Children’s Privacy

Our site and services are not directed to children under 13. If you believe a child provided personal information, contact us and we will take appropriate steps.

International Transfers

If you access our site from outside the United States, your information may be processed in the U.S. where laws may differ from those in your country.

Changes To This Policy

We may update this policy from time to time. The “Effective Date” will indicate the latest revision. Material changes will be highlighted on this page or communicated by other reasonable means.

Contact Us

Questions or requests? Email secure@endlessvitality.com or call 602-636-5000. Our mailing address is 1845 E Broadway Rd, Ste 116, Tempe, AZ 85282.